About Us

Welcome to iFiX. Where we pride ourselves on quality and reputation. We lovingly return our customers’ faulty or damaged iPhones and iPads to a happy, working condition. We aim to do so quickly and efficiently, all the while ensuring a hassle- and stress-free experience for you. We’re based in County Durham, but we repair devices for people all over the UK (and even Europe).

Never before have we been so dependent on our mobile devices. In fact, we use them to such an extent that they have become integrated into our daily lives. People of all ages are now joining this new mobile generation. But when things go wrong, it can be a real problem.

iFIX was founded because there was clear lack of choice about where to get devices repaired. Either pay extortionate rates from the manufacturers or ‘try your luck’ with a local repair shop where the staff are not always well trained, the parts may not be of a good standard and usually there is no warranty. iFIX is about giving you a better choice. We provide you with the highest standard of repair, exceptional customer service and the best value for money in the market. All of which is backed by our no fix no fee guarantee and 12 month warranty.

Handpicked Top 3 Cell Phone Repair in Durham. Our 50-Point Inspection includes everything from checking reputation, history, complaints, local reviews, satisfaction, trust and cost to the general excellence. You deserve only the best!

We take your trust seriously!

We understand that you may be a little anxious about sending your device for repair to a company found on the internet, but we are one the UK’s leading iPhone and iPad repair services. We have an outstanding social media presence and 5 star customers reviews for every repair we have carried out!

Many of our customers send us their devices by mail and never get to meet us in person. That’s why we make an extra effort to keep you informed and updated throughout the whole process; from letting you know when we receive your device right through to when you can expect it back.

These aren’t just empty words; communication and service is how we demonstrate we are different and we hope our extensive customer reviews section and our UK leading social media platforms will give you some indication of how important this is to us. Quality of repair is critical to our reputation. There are many unscrupulous repair centres operating across the UK. Whether they fit inferior quality parts, have untrained technicians or back out of warranty agreements, it can be a minefield.

At iFIX, we are clear and honest about what we do and how we do it. Most of our business is generated by referral and word of mouth so it is in our interests to ensure our customers are happy all the time. We try our hardest to provide our customers with the best experience possible.

iPhone Repairs

From Apple iPhone screen replacements to liquid recovery services on water damaged Apple iPhone, our highly trained UK based technicians can repair a range of Apple iPhone models at a competitive price.

iPad Repairs

From Apple iPad screen replacements to liquid recovery services on water damaged Apple iPad, our highly trained UK based technicians can repair a range of Apple iPad models at a competitive price.

Motherbord Repairs

iFix is at the forefront and leads the industry in Motherboard repair in our iLab equipped with state of the art equipment and can undertake even the most difficult of faults with a 90 percent success rate always in accordance with manufacturers standards.

What our customers say


Messaged Ifix about a smashed ipad screen and got a message straight back about costs etc and took it to get replaced the same day. Fast and friendly service I would recommend to anyone. Decent prices that won’t pull your eyes out. Top marks.
– CJ Hunt


Fantastic and friendly service, took my 2 kids iPhones to get fixed 2 weeks ago and they were both done within the hour.. been again today with my oldest sons phone to get fixed and again another fab job done (3 happy kids) totally recommend
– Lesley White

still unsure?

If you are still unsure how any of our services work you can see our FAQ here. Alternatively you can contact us.